Privacy Policy

1. Introduction

At EcoBets, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our betting platform.

By using EcoBets, you consent to the data practices described in this policy. We may update this policy periodically, and we will notify you of any material changes.

2. Information We Collect

2.1 Personal Information

  • Full name and date of birth
  • Contact information (email address, phone number)
  • National ID or passport number
  • Banking and payment information
  • Physical address

2.2 Usage Information

  • Betting history and preferences
  • Device information and IP address
  • Browser type and settings
  • Time and duration of platform usage

3. How We Use Your Information

  • To provide and maintain our betting services
  • To process your transactions and manage your account
  • To verify your identity and prevent fraud
  • To comply with legal and regulatory requirements
  • To improve our platform and user experience
  • To send you important updates and communications
  • To provide customer support

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authentication measures
  • Regular staff training on data protection

5. Data Sharing and Third Parties

We may share your information with:

  • Payment processors and financial institutions
  • Identity verification services
  • Regulatory authorities
  • Law enforcement agencies when required by law

We do not sell your personal information to third parties.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Receive a copy of your information
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact our Data Protection Officer:

  • Email: privacy@ecobets.co.ke
  • Phone: +257 123 456 789
  • Address: [Physical Address]